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Crack on BMC TMR02

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Crack on BMC TMR02

25 Sep 2016 23:41

Hi guys,
I had an issue with my BMC, I was riding it and to avoid a crash with a car a had to run through a pothole, not a big one, but my frame cracked on the downtube, I did not fell from the bike, not even got a flat, a bite on the tube or a broken spoke, just a cracked frame with not more than 6 months old. Is that normal?
I wrote to BMC but the guy who answered me seems to be an *******, I dont get how on earth a frame cracks before a broken spoke or a flat on the wheel!?
Anyone with a similar thing? What do you recommed?
Any help?
Thank you,
Sorry for the bad english.
rastegorac95
Newly Registered Member
 
Posts: 2
Joined: 25 Sep 2016 23:36

Re: Crack on BMC TMR02

26 Sep 2016 02:05

rastegorac95 wrote:Hi guys,
I had an issue with my BMC, I was riding it and to avoid a crash with a car a had to run through a pothole, not a big one, but my frame cracked on the downtube, I did not fell from the bike, not even got a flat, a bite on the tube or a broken spoke, just a cracked frame with not more than 6 months old. Is that normal?
I wrote to BMC but the guy who answered me seems to be an *, I dont get how on earth a frame cracks before a broken spoke or a flat on the wheel!?
Anyone with a similar thing? What do you recommed?
Any help?
Thank you,
Sorry for the bad english.

A frame shouldn't crack like that from a pothole. Did you buy the bike brand new from a store? If so, take it back to the dealer and show them the crack, it should be covered by warranty - a 6 month frame should definitely not crack like that from reasonable use.
User avatar 42x16ss
Veteran
 
Posts: 5,293
Joined: 23 May 2009 04:43
Location: Brisbane, Aus

Re: Crack on BMC TMR02

26 Sep 2016 04:03

42x16ss wrote:
rastegorac95 wrote:Hi guys,
I had an issue with my BMC, I was riding it and to avoid a crash with a car a had to run through a pothole, not a big one, but my frame cracked on the downtube, I did not fell from the bike, not even got a flat, a bite on the tube or a broken spoke, just a cracked frame with not more than 6 months old. Is that normal?
I wrote to BMC but the guy who answered me seems to be an *, I dont get how on earth a frame cracks before a broken spoke or a flat on the wheel!?
Anyone with a similar thing? What do you recommed?
Any help?
Thank you,
Sorry for the bad english.

A frame shouldn't crack like that from a pothole. Did you buy the bike brand new from a store? If so, take it back to the dealer and show them the crack, it should be covered by warranty - a 6 month frame should definitely not crack like that from reasonable use.


A quality carbon frame like a TMR02 should have a very, very long lifespan. In the absence of crash damage, a carbon frame can easily outlast steel or aluminium. They are VERY strong in use. Faulty frames do get through, though.

The issue you may encounter is the perception that people crash carbon frames (maybe not while riding e.g. on the roof of the car driving into the garage), break them, then just claim they broke while they were "just riding along". I don't know whether people regularly attempt that sort of fraud, but your dealer may think that they do. Suspicion is high.
winkybiker
Member
 
Posts: 996
Joined: 30 Jun 2012 14:59
Location: Vancouver, BC.

Re: Crack on BMC TMR02

26 Sep 2016 12:07

A frame shouldn't crack like that from a pothole. Did you buy the bike brand new from a store? If so, take it back to the dealer and show them the crack, it should be covered by warranty - a 6 month frame should definitely not crack like that from reasonable use.

I took it to the guy, he send the emails to BMC but they say that it is my fault, that they dont know how deep the pothole was and more bla bla.
rastegorac95
Newly Registered Member
 
Posts: 2
Joined: 25 Sep 2016 23:36

Re: Crack on BMC TMR02

26 Sep 2016 13:48

rastegorac95 wrote:Hi guys,
I had an issue with my BMC, I was riding it and to avoid a crash with a car a had to run through a pothole, not a big one, but my frame cracked on the downtube, I did not fell from the bike, not even got a flat, a bite on the tube or a broken spoke, just a cracked frame with not more than 6 months old. Is that normal?
I wrote to BMC but the guy who answered me seems to be an *, I dont get how on earth a frame cracks before a broken spoke or a flat on the wheel!?
Anyone with a similar thing? What do you recommed?
Any help?
Thank you,
Sorry for the bad english.


It's all about light weight these days and this is a light frame. I doubt BMC will warranty but either a crash replacement or repair(Calfee or Ruckus)....but hit something hard enough and chances are something will break. Unfortunately the force goes somewhere and broken frame instead of tire/wheel/fork.

Having said that, it really shouldn't crack there unless you are a very heavy rider(apology in advance) and maybe not even then. If you do get a replacement, I'd sell it and buy something else.
User avatar Bustedknuckle
Senior Member
 
Posts: 3,946
Joined: 23 Jul 2009 15:38
Location: USofA

26 Sep 2016 16:54

See the positive side. Had it not cracked you'd risk snapping it in two on some rough descent. This is just one reason I'll never use carbon components*. If your bike falls for some reason you'd be better ditching everything off unless a handlbar breaking on your hands and a massive face plant is your thing.

Just kidding, I simply can't afford most stuff.
''The battle between Démare and Bouhanni for being France's best sprinter is decided: it's Coquard.'' - BBB
User avatar BigMac
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Posts: 8,266
Joined: 10 Jun 2013 22:10
Location: Estoril, Portugal

Re: Crack on BMC TMR02

28 Sep 2016 03:25

rastegorac95 wrote:
A frame shouldn't crack like that from a pothole. Did you buy the bike brand new from a store? If so, take it back to the dealer and show them the crack, it should be covered by warranty - a 6 month frame should definitely not crack like that from reasonable use.

I took it to the guy, he send the emails to BMC but they say that it is my fault, that they dont know how deep the pothole was and more bla bla.


That's suspicion to which I was alluding. Short of legal action, or trying to take it up the ladder yourself at BMC (A letter to the CEO?), you may have to just cut your losses and get a new frame. Sucks, eh?
winkybiker
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Posts: 996
Joined: 30 Jun 2012 14:59
Location: Vancouver, BC.


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