Does anyone have any suggestions on how to get Time pedals repaired?
I have a pair of Time RXS carbon pedals that have seen very little use. In spite of this, the bearings in one of them seized. I sent it to the distributor and paid for its repair. When I got it back the pedal felt a little loose, but I figured it was an authorized repair so it must be correct. However, within one hundred kilometers of riding the pedal seized again. I sent the pedal back, they changed the bearings again, and again within one hundred kilometers the pedal seized.
I tried to send it back, but they refused to repair it again. I have sent emails to Time USA and Time France which have been met with silence.
This weekend I took the pedal apart myself and found two problems. First, a groove had been worn into the shaft that rides on the inner bearing and after some experimentation figured out that the outer bearing was positioned incorrectly. I filed out the groove and replaced the bearing and it is much better but not perfect.
Is it possible to get a new shaft?