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Canyon Bikes, not sold in USA/Australia?

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Canyon Bikes, not sold in USA/Australia?

04 Dec 2010 04:15

Canyon seems really smart by selling direct to the customer, so they can keep prices down. I would love to buy an Ultimate CF SLX 9.0SL with Sram Red for under 4000 Euro. But for some reason I cannot buy one in America or Australia.

On their website they state that they are re-evaluating their customer service support in these markets. But If you look at the locations they do deliver to, it is a bigger joke than Qatar getting the world cup over USA and Australia.

Here is a short list of places Canyon Bikes will ship to, that they can provide better customer service and support to than in the USA and Australia:

Afghanistan
Botswana
Congo
Eritrea
Haiti
Iraq
Kuwait
Jamaica
Mexico
Nigeria
Qatar
Togo
United Arab Emirates
Yemen
Zambia
Zimbabwe


I guess I will take my next vacation in Nigeria so I can buy a Canyon bike and bring it home. How could a bike company that sponsors a ProTour Team not have their bike's available to 2 very large cycling markets?

BTW I'm not hating on these countries, but it would seem a lot easier to get a bike to North America than to Haiti or Afghanistan?

Anyone else have thoughts on this?
titleshot
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04 Dec 2010 04:59

yeah, weird.

We here in Switzerland are in a similar situation. Because of brand infringements, they are not allowed to send their bikes to Switzerland. We could only order them and get them in Germany and take it over the border...

That's why I ride Specialized :D
la.margna
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04 Dec 2010 10:33

Battaglin has similar approach to that subject but far more better customer support.
I have been around Afghanistan and all i can tell you that is extremly hard to get something there as bikes. There is no street names, adresses at all, so how you gonna order it? It is funny. I bet in beer that is impossible:D

Only through APO (Army post office) but that is another storry
User avatar oldborn
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04 Dec 2010 10:46

I have seen heaps of Canyon bikes in and around Melbourne clubs last season so you must be able to buy them easy enough.

I would think the Belgians may have sold some before returning to Europe after the worlds, No point in carting them back.
brianf7
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04 Dec 2010 11:33

Competitive Cyclist will be the US distributor for Canyon bikes next year. This is due in part to Cervelo's decision to cease working with online-only channel retailers.

At least, that's what Gerard from Cervelo said on the Cervelo patent thread.
LugHugger
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04 Dec 2010 18:26

LugHugger wrote:Competitive Cyclist will be the US distributor for Canyon bikes next year. This is due in part to Cervelo's decision to cease working with online-only channel retailers.

At least, that's what Gerard from Cervelo said on the Cervelo patent thread.



That would be awesome if competitive cyclist became a Canyon distributor!
You can customize every aspect of the bike if you order from them, and they have good customer support.

IF this is true, bravo Canyon. Now how do I get a refund on my vacation tickets to Nigeria??
titleshot
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05 Dec 2010 16:12

brianf7 wrote:I have seen heaps of Canyon bikes in and around Melbourne clubs last season so you must be able to buy them easy enough.


If it's anything like Trek and Armstrong in the U.S...it could be the Cadel Evans effect. He was riding a Canyon when he won the championship. When I was working at my LBS, a lot Treks were sold because of Armstrong and Trek's "It must be the bike" marketing plans.

As far as Canyon is concerned, their bikes look nice. I think them and Cervelo are settling patent lawsuits with Cervelo being sued.
The Hitch wrote:on eurosport someone called Menchov, Dennis "the pope" Menchov - because he is always kissing the ground. Frankly i think someone should make it stick, the only way i know how - typing it into the nickname section of his wikipedia account.
User avatar DrC0721
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