Carols said:
So FloBikes is now shafting us also
. You can no longer purchase monthly access....annually only. They sure are making it difficult to do things legally!
I should have checked this thread first (brain fart on my part), I realized you couldn't sign up for the monthly subscription only after I had paid the annual $150, which I had no intention of doing. Don't ask me why I thought that, it's one of those mysteries.
I immediately canceled the subscription and had contacted customer service (I was definitely going to dispute the charge if they didn't give me a refund), but they got back to me saying that I will be charged only 30 bucks for what I presume is the month of May. I can only hope because that's all I wanted!
This is what customer service at Flobikes said:
Thanks for reaching out! Your account has been changed to the monthly subscription plan of $29.99 per month and the remaining amount was refunded. The $12.50 refers to the monthly average of the yearly subscription fee which is billed annually. Please allow 5-10 business days for the refund to appear on your statement.
I have also set your account to cancel before the next billing period to ensure no further billing. We hope to serve you again in the future!
Thank you,
FloSports Support
I would suggest contacting customer service to see if you can still get the month-by-month subscription, on their website Flobikes gives you only the $150 annual subscription option. (Much like Koronin I can't afford to fork out that much upfront.)