Handlebar failures on Trek

May 14, 2021
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Anybody else had a handlebar failure with Trek bikes. I have a brand new Trek Emonda SLR 7. Had done less than 1000km and hit some rough road at 35km per hour. Handlebar snapped very similar to what we saw on Canyon - broke at the place where the cables enter the handlebar.
Trek are insisting that it must be crash damage and quoting a small scratch on the saddle as evidence of a crash. The bike did not crash and has not been dropped. Worried that this is a serious safety issue that is being passed off on users. Do I want to pay 700 Swiss francs for a replacement (and wait another four months) when I know this one was faulty.
If you have had faulty carbon on a Trek bike, or indeed any other failure that they refused to cover under warranty please let me know
 
May 14, 2021
2
0
10
No it broke underneath where the cables enter the handlebar essentially where the least carbon is. The first thing I did was check to see if it was a set up error by the dealer but interestingly they are not being looked at. If I could figure out how to attach a photo I would show you. This isn’t a torque issue sadly.
 
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