That is hard my man. I'm glad you guys were finally able to establish a level of adequation.ChewbaccaD said:Free market creates efficiency you say?
4 phone calls, over 4 hours of time with AT&T. Overcharged for a month of service that we requested to have removed (and were told had been completed...after the second time we asked), told there is absolutely NOTHING that can be done about it. Nothing. Told the service was disconnected on October 26, and that we were "pro-rated" an amount from October 26th to November 25th. I told the manager (who it took being on hold for 2 hours to get to the worker dude, and then 30 more minutes to get to the manager) "That isn't 'pro-rating,' that's charging me for a month after you disconnected the service. She said, "Let me look into that." On hold for 15 more minutes. She comes back and says "You're right Mr. Walters, we removed those charges."
Here was our request, that took over 4 hours to get right: "We want to remove long distance from our service."<-- That's it.
1. The AT&T call center was located in another country, so it was done by outsourced jobs.
2. When people b!tch about service from government entities, the people they are complaining about are Americans, working in the US.
3. If this is the efficiency of the market at work, you'll have to excuse me when I laugh the next time I hear a story about the DMV or talking with someone at Healthcare.gov.
4. My story is a walk in the park when compared to what my wife went through to have her AT&T service moved from one office to a new office last November...which was finally rectified about the time we decided to move to California...which then created the problem of simply disconnecting the services she purchased from them...which took 2 more months of calls. My wife is a patient woman, not prone to profanity or outburst. Here is a quote from her final call to AT&T: "Well F*CKING DO SOMETHING!! Be different, be unique and f*cking do something!"
5. Neither of us got ANYWHERE talking calmly and being patient. It was only when we both completely freaked-out that something was done. Sad.
Here's some perspective for you
"Capitalism ensures that you don’t have to spend every waking hour looking for food or worrying about illness, injury, or death; capitalism allows even the poor some time to pursue other things — things that can lead to “fulfillment,” a term with a meaning so broad as to be meaningless in a discussion of economics."
You're right: cops are doing a good job too. People who don't like it can go back to Africa and work for the Chinese.