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Reynolds rzr46 fail

Mar 13, 2009
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Reynolds offer Insurance against EVERYTHING, you didn't think it was a good idea to fork up the extra $200?...
I broke a DVT and the biggest PITA was the $80 worth of freight

Mind you regardless of that I wouldn't be happy, but a 900gram pair of wheels is bound to be err... "fragile"
Still depending on your country you may have a claim under consumer protection laws if you can prove (and you will need a suitably qualified engineer to make a statement) as for the product not being fit for purpose, just the threat may see a better settlement
 
Feb 16, 2011
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Nevermind the schadenfreude-tinged sentiment from other posters, I really feel for you on this one. Not a good look for Reynolds at all.
 
Sep 14, 2010
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JRA... and what happened? Small pothole? Heavy braking? Cornering? Checking to see what is left in your bank account on your GSM?

I had a hairline crack on a Hed wheel once after 2 weeks of riding. My shop had a new one for me in a jiffy. Still riding the replacement years later.
 
May 25, 2009
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Erm, it's hard to believe it a brand new wheel fail riding on a nice even terrain...
Too bad if it really was a manufacturing defect.

The wheelset design in general must be good, otherwise pro athletes wouldn't risk using them, would they??
 
Mar 10, 2009
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Stingray34 said:
Nevermind the schadenfreude-tinged sentiment from other posters, I really feel for you on this one. Not a good look for Reynolds at all.

US$6,000 = €5,350 = £3,700

The actual retail for these items in the EU would be far higher than a straight currency conversion. This is not schadenfreude it's simply a statement that some people have more money than sense. It would be interesting to know the OPs weight. These wheels have a 190lb rider weight recommendation.

Whatever, it's still too much to pay for a set of wheels. I could buy an entire Red equipped Cannondale/Scott/Trek weighing 15-16lbs for that amount of cash. A pro doesn't need any less weight - how on earth does any body else? :confused:
 
May 11, 2011
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Notso Swift said:
Reynolds offer Insurance against EVERYTHING, you didn't think it was a good idea to fork up the extra $200?...
I broke a DVT and the biggest PITA was the $80 worth of freight

Mind you regardless of that I wouldn't be happy, but a 900gram pair of wheels is bound to be err... "fragile"
Still depending on your country you may have a claim under consumer protection laws if you can prove (and you will need a suitably qualified engineer to make a statement) as for the product not being fit for purpose, just the threat may see a better settlement

the insurance RAP program for the RZR's is $1000. Even after you pay that premium, all it gets you is a new set of wheels for $4200. Not exactly a great policy.
 
May 11, 2011
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Bottom line is this. The RZR 46 wheelset is too fragile to ride on the open road. I learned that the hard way. Whether I rode over a pothole, rock or stray electron, the real issue is that these wheels while being very light, do not live up to their advertisements. BUYERS beware. The lightness of these wheels will come in handy when you carry your bike on your shoulder instead of riding it.
 
May 23, 2011
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forty four said:
looks like direct impact damage to me.

Ding. Ding. Ding. We have a winner. You can see exactly where the impact was. It cracked the tire bed there then propagated around the rim.
.
Cyclefucious say, "Training wheel for training. Racing wheel for racing. Bling wheel only good for picking up hot triathlete chicks at coffee shop."
 
Mar 19, 2009
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andrebetz said:
Bottom line is this. The RZR 46 wheelset is too fragile to ride on the open road. I learned that the hard way. Whether I rode over a pothole, rock or stray electron, the real issue is that these wheels while being very light, do not live up to their advertisements. BUYERS beware. The lightness of these wheels will come in handy when you carry your bike on your shoulder instead of riding it.

Believing the hype was your first mistake, next was actually spending the equivalent of a decent used car on a set of bike wheels. You should have spent your money more wisely on a set of real wheels for real people and given the rest to a charitable organization.

Exploding "high end" race wheels happen from every mfg out there, whether it be user error, builder or mfg error, they all explode. Every year we see it during race season at all levels. The big 5, most visible wheel Co.'s , Zipp, HED, Reynolds, Easton, Mavic all have had some pretty embarrassing moments caught on TV every year at the big races. Boggles the mind why people even bother with this stuff, more often than not it ends up being a story of misspent funds on unnecessary things. The worst are the ones that come on here ranting about how they have soooooo many km's on a set of chincy, expensive wheels, then you ask them how much they weigh... 140 soaking wet usually, who couldn't wear out anything if they tried their ass off.
 
Jul 4, 2009
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...after carefully examining the evidence ( the photos you posted and then removed..?....) you presented to shame( someone on one of the other forms you joined to peddle your story called it black-mail but I'll refrain from that ) Reynolds into a settlement I would say that it looks like its a much better than even chance you tagged something real big and/or real deep...

...and combine that evidence with the attitude you showed on WW and you have a situation where if I were Reynolds I might be inclined to ask you to take a hike...

...oh and welcome to the CN Forum...though I imagine after you get this reconciled we may not see much of you...so its been nice meeting you ...glad we could help by being a stepping stone to achieving your goal...have a nice life...oh and one more thing, grow up because what you have displayed here today is feeble, real feeble...which given what often happens on this forum is saying a lot...

Cheers

blutto
 
Apr 5, 2010
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blutto said:
...oh and welcome to the CN Forum...though I imagine after you get this reconciled we may not see much of you...

Cheers

blutto

LOL! my thoughts exactly. First post to the forum is about wrecking a $3000 (or whatever) wheel and looking for sympathy against manufacturer who doesn't want to replace it for free? FFS! Buy another 3000 dollar wheel from someone else and let us know how it goes...

You might as well be complaining that oil changes on your Porsche are too expensive for all the sympathy you'll get... Suck it up. You broke your wheel, get over it. if you can't afford to break it, don't put it on a bike.

I don't think Reynolds owes you $hit, but good luck!
 
Mar 13, 2009
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Like those last 2 comments :)

andrebetz said:
the insurance RAP program for the RZR's is $1000. Even after you pay that premium, all it gets you is a new set of wheels for $4200. Not exactly a great policy.

I stand corrected on the $1000 for RZR, others are $200, but it is a full repair or replace

Mine was replaced no questions and the damage was crash damage from a crit
 
RDV4ROUBAIX said:
Believing the hype was your first mistake, next was actually spending the equivalent of a decent used car on a set of bike wheels. You should have spent your money more wisely on a set of real wheels for real people and given the rest to a charitable organization.

Exploding "high end" race wheels happen from every mfg out there, whether it be user error, builder or mfg error, they all explode. Every year we see it during race season at all levels. The big 5, most visible wheel Co.'s , Zipp, HED, Reynolds, Easton, Mavic all have had some pretty embarrassing moments caught on TV every year at the big races. Boggles the mind why people even bother with this stuff, more often than not it ends up being a story of misspent funds on unnecessary things. The worst are the ones that come on here ranting about how they have soooooo many km's on a set of chincy, expensive wheels, then you ask them how much they weigh... 140 soaking wet usually, who couldn't wear out anything if they tried their ass off.

Reality, what a concept. The same type of guy that owns a Subaru Euro race replica to trundle down to the grocery store in, complete with huge rear spoiler and paddle shifters.
 
Mar 19, 2009
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veganrob said:
IMO if you gotta have a real nice carbon wheel get Edge/Enve. I have hit some monster pot holes racing mine and they have not failed.

Yes! The only brand of carbon rims that Bustedknuckle and I continually recommend on the forum. ENVE is producing the best carbon hoops right now, and they use standard hubs and spoke configurations in their builds, no mucking around with proprietary junk, like aluminum or carbon spokes, reverse pull, special tools needed, backasswards kinda stuff, ya know?
 
RDV4ROUBAIX said:
Yes! The only brand of carbon rims that Bustedknuckle and I continually recommend on the forum. ENVE is producing the best carbon hoops right now, and they use standard hubs and spoke configurations in their builds, no mucking around with proprietary junk, like aluminum or carbon spokes, reverse pull, special tools needed, backasswards kinda stuff, ya know?

Have you seen their new wheels yet? I am anxious.
 
Jun 23, 2009
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If you spend money on bike wheels, you should be able to ride them on a bike, no?

At least reynolds should take a look at the purchase date and accident date and see that the OP only had these for a short period of time. I would expect exponentially better customer service on a $6K product.