Terrible website for subscribers in America

[Contented Man]

Have tried several times to renew my subscription from America. The credit card has been denied but when I call my credit card company they say they haven't received a request for charges from the Magazines direct company. They say they will approve the charges when they come through. Emailed the Company three times but they give me a standard answer that I haven't renewed my subscription when I've tried 4 times to do it with a valid credit card with plenty of room. Must be because I'm in America but I've already successfully subscribed for the last two years. Now something's different in their system. I guess I'll have to subscribe to a different cycling web site because I can't get any help from customer service.