Recent content by bonnyc

We've just released a fix to an issue with the galleries, which caused lots of readers problems. The issue mainly affected people using iPads, however some other readers also had issues with the way galleries loaded and behaved. They should now work without causing page loading problems. This...

Hi irondan, Yes, everyone had to reset their password - it was a necessary step in our move from VBulletin to phpBB. If anyone is having problems re-setting their password, I will investigate this tomorrow (Monday 16th March) when I am back in the office. I will work through all the queries on...

We really appreciate the feedback we're getting about the new design, both here on the forum and on our feedback form, and the new design feedback survey. As a team we're going through all the issues that have been raised, and prioritising things to change and update based on what our readers...

Hi there, So the new design has been live now for several days, and we've been getting a lot of feedback about it. We're not surprised the feedback has been mixed as its such a big change, and there is a lot for readers to consider. We have had a strong positive reaction to it though which...

I'm sorry you've had this experience - Gigya was indeed hacked by the Syrian National Army and we have removed their commenting service to prevent any other activity like this on the site. We are in the process of investigating other commenting system providers, and want to update this as...

The comments have been removed from the site for the time being while we look into a replacement service for Gigya. We are investigating several different options and hope to have a new commenting system installed soon. We're also in the process of updating the whole site, and probably wont...

We are in the process of switching the site over to a new design. We're doing this slowly at the moment, so that we can respond to problems and fix them before the new site is fully launched. For the next few weeks, people will gradually start being directed to the new site. While this is...

The galleries are on our list of things to fix with the site update, which is coming very soon. The updated galleries *should* be a lot better to use, and the general display of images throughout the site will be clearer. We know it has been frustrating - hopefully the new ones will make it...

Hello everyone, I'm really sorry there have been ongoing problems with the comment system and general commenting process on the site. We are aware that its not working well for a variety of reasons, though the main problem is the automation it seems. We've not been able to fix the issues...

I'll be doing more things like this in the future. I'll post them here, and on our Facebook page and probably Twitter too. Hopefully you can help next time :)

Hi there, Thanks for the feedback about the 'Today on CyclingNews' panel: we're currently working on a new design for the site and we are changing this part of the homepage so its easier to read and less distracting. We hope to launch the new design soon (exact date to be confirmed) - so...

Thank you to everyone who registered to take part in this: we had over 450 people offer to help which was brilliant. We've gathered a lot of feedback about the new designs and we're currently working on them to iron out the problems people found. The majority of the feedback was very...

I'll look into this and see what is happening here. If you do see a comment that is clearly spam, please flag it to us so we can remove it. The 'Flag' can be found next to the thumbs up/thumbs down buttons alongside comments.

Swag for participants... Here's a peek at some of the goodies we're giving away to participants: Lights, jerseys, bib shorts, saddles... if you take part we'll send you a selection of gear. Register here

We'd like to invite you to give feedback and discuss the design of Cyclingnews.com. We have a new design that we'd love to get your thoughts on before we launch it. So, next week we're going to run some feedback sessions. I will run the sessions which will use online screen-sharing software...