http://consumerist.com/2009/11/radio-shack-employees-say-they-cant-force-donations.html
All for the greater good.
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Responding to the post about a customer who thinks Radio Shack forced him to donate a dollar to Livestrong, a couple Radio Shack employees wrote in and said that cashiers lack the ability to force such charges.
They say it's up to the customer to push a button that requests the donation, and all a clerk can do is approve it. Kenneth writes:
“
This just a little bit of info on the whole Livestrong post on Consumerist. I actually work at a radio shack, and we can't force anyone to donate. After ringing the sale,
our computer screen prompts a donation for the Livestrong collection, however from our end all we are able to do is decline it. The only way for a customer to make the donation is if they actually
hit the "accept" button on the credit card pad.
However,
I have seen people hit it thinking its a prompt asking if the amount is correct when they slide their card.
[obviously, it was clearly designed that way] What I'm more than willing to bet happened is the customer hit the accept button thinking he was confirming the amount for his credit purchase. And, unfortunately, after the sale is complete,
we are unable to refund donations.
[We can take 'em, but not give 'em back! Gee...again... it was clearly designed that way] As far as I know, the funds immediately go to the Livestrong foundation and the whole thing is out of our lowly associate hands.