Although this topic might sounds “basic stuff”, we still see many cases where DNS is the culprit. There are cases where DNS is not answering properly, not correctly configured on ISA Server and in some cases the DNS Server is actually down (easy one to fix it J). The fact that matters is that if your DNS gets sick, ISA will be ill too. ISA Server rely as a core component on name resolution, although ISA Server has its own DNS cache that runs under the firewall service process context (wsprsrv.exe), ISA is still using the OS DNS client as well.