Moderation

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So given what has been deleted here the conclusion must be the rule actually is: whoever says anything about moderation decisions get their post deleted? There can't even be discussion among users about decisions in a thread that is there to discuss moderation? I'm sorry but to me this is totally overdoing it, it's just a means to eliminate traces of possible criticism. This is not only a transparency issue. If no discussion about moderation is allowed, and everything related is being deleted it's clear that there is no participation on he side of the users wanted by whoever is in charge of the forum, when it comes to it's organisation.
Moreover this practice of down-the-throat-policing of very stringently applied rules (there seems to be zero laissez-faire) gives the style of moderation an authoritarian taste. Why? Because it a priori throttles any possibility for transparency for and public exchange between members of the board, about it's rules. And I get that a simple message board isn't run democratically, but it should, in my opinion, at least fulfill basic functions necessary for an open society.
Now you could argue: typical overreaction because of imperfect knowledge about the how and why the forum is organised. But that's a root cause of the problem I am describing: I can't even know what exactly the bloody workings of authority are on here any more because we're systemically disclosed from information about it, and now apparently can't even inform each other about it any more without it being deleted.

I definitely thought it was pretty obvious that I was joking with my post about banning people requiring doing a handstand...

And of course, a couple of days ago, I had a post explaining to AmRacer why we can't get information about bans deleted.
Which lead to AmRacer asking the question again...
Which lead to the quote by AC above.
 
So given what has been deleted here the conclusion must be the rule actually is: whoever says anything about moderation decisions get their post deleted? There can't even be discussion among users about decisions in a thread that is there to discuss moderation?

I'm sorry but to me this is totally overdoing it, it's just a means to eliminate traces of possible criticism. This is not only a transparency issue.
The administrators wanted to close this thread: I argued for its preservation to discuss principles of moderation. But the rule that is in the stickied post applies: Discussing moderation actions or re-opening removed or locked threads or topics is not permitted. Users requesting information regarding moderator actions should contact community@futurenet.com. So only principles of moderation can be discussed here, not individual situations, and so when somebody tries to raise those, I delete them. If a question cannot be answered, there is no value in leaving a question that invites at best guesswork.


If no discussion about moderation is allowed, and everything related is being deleted it's clear that there is no participation on he side of the users wanted by whoever is in charge of the forum, when it comes to it's organisation.
I refute that. I have on a few occasions initiated discussions to try to establish consensus about where the boundaries lie, and have gone with that consensus where it has not been the same as my opinion. I have actively encouraged participation.


Moreover this practice of down-the-throat-policing of very stringently applied rules (there seems to be zero laissez-faire) gives the style of moderation an authoritarian taste. Why? Because it a priori throttles any possibility for transparency for and public exchange between members of the board, about it's rules.

The rules are set by those who provide the facility: they are not the creation of this community. Participation in the forum is predicated upon willingness to follow the rules. See the Terms, Conditions and Privacy paragraph of the rules.

But for anyone who can't be bothered to read them, read one: Civility is compulsory. Basically, that is it and the vast majority of warnings and subsequent suspensions arise from failure to abide by that. As to whether we should be laisse-faire, I do not believe that "compulsory" leaves much room for manoeuvre; nor do I think that the vast majority of users expect or are willing to be treated uncivilly, nor that they have the right to do so.

That said, I will sometimes send messages asking a user to desist before a behaviour becomes problematic; sometimes I will send a 'soft warning', of which there is no record other than in (I assume) their PMs folder as part of the edit to or deletion of a message; I will give formal warnings with no penalty points attached, which therefore do not put anyone in greater threat of suspension of their account; I have not followed the directions about rapidly escalating the level of points for second and subsequent warnings that are in the instructions given to me and if I had many people here would have had longer suspensions that they have already had or would be on permanent bans. Please do not tell me that I exercise authoritarian, down-the-throat, policing.

And I get that a simple message board isn't run democratically, but it should, in my opinion, at least fulfill basic functions necessary for an open society.
Now you could argue: typical overreaction because of imperfect knowledge about the how and why the forum is organised.
There is a button on the side of the screen marked members: click on that and there is a link to staff members and moderators that you can PM: the rules are stickied at the top of most subforums. An email contact to the publishers is in those rules. Knowledge might be imperfect, but I do not believe that you can claim that it is hidden.


But that's a root cause of the problem I am describing: I can't even know what exactly the bloody workings of authority are on here any more because we're systemically disclosed from information about it, and now apparently can't even inform each other about it any more without it being deleted.
The fact that specific acts of moderation are not up for discussion has been repeated in this thread and elsewhere many times: I really don't see that further repetitions remaining on the board serves any purpose, and if they are responses that are left without context, because the question (as explained above) has been removed, leaving them on the board is pointless.
 
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The administrators wanted to close this thread: I argued for its preservation to discuss principles of moderation.

Thank you for doing this. Yet it should strike you, that the fact you had to do this means that what is constitutive of the public spheres of open societies in fact is under pressure on this board from the side of the administrators (who are in charge, I didn't mean you in person, but more about this later).

But the rule that is in the stickied post applies: Discussing moderation actions or re-opening removed or locked threads or topics is not permitted. Users requesting information regarding moderator actions should contact community@futurenet.com. So only principles of moderation can be discussed here, not individual situations, and so when somebody tries to raise those, I delete them. If a question cannot be answered, there is no value in leaving a question that invites at best guesswork.

See the problem is that the prohibition to discuss moderation action does also prohibit any concrete discussion of moderation principles, because it's use cases are not transparent. The guesswork mostly is a product of the intransparency to begin with, which then in turn is used to make the case why there should be intransparency. Taking away the possibility to discuss moderating action effectively takes away the possibility to discuss it's principles. All we would be left with is discussing the rules, not the moderation, which is their application.
In short: how are we to discuss moderating principles if their application cannot be discussed?

I refute that. I have on a few occasions initiated discussions to try to establish consensus about where the boundaries lie, and have gone with that consensus where it has not been the same as my opinion. I have actively encouraged participation.

I see I didn't express myself clearly enough here. I didn't mean you with "whoever is in charge of the forum", but the providers who set the rules. But it's clear that it could easily be understood like this the way I formulated my sentence.
You do ask for feedback to inform certain things about the way you handle moderation. I think it's good that you do this but I think it's not proof that participation is systemically wanted on here.

The rules are set by those who provide the facility: they are not the creation of this community. Participation in the forum is predicated upon willingness to follow the rules. See the Terms, Conditions and Privacy paragraph of the rules.

I know this and it should be clear by what I said. That the rules are the rules is in a way a tautology and in the context of what I discuss in my post, as a response, is a smokebomb. That one has no freedom but the freedom to obey is pretty much at the core of what my problem is with not even having the possibility of forming any effective public debate about the rules one is subjected to or otherwise excluded from participation in what, after all, is a public forum, legally based in a democracy. If you provide a public place in a democracy you should not treat it like a public place in an autocracy.


But for anyone who can't be bothered to read them, read one: Civility is compulsory. Basically, that is it and the vast majority of warnings and subsequent suspensions arise from failure to abide by that. As to whether we should be laisse-faire, I do not believe that "compulsory" leaves much room for manoeuvre; nor do I think that the vast majority of users expect or are willing to be treated uncivilly, nor that they have the right to do so.

More laissez faire (and I didn't say total) does not equate to abandoning civility. Where does this idea come from? This leaves me, other than the thing just being intended as another smoke bomb, with the conclusion that you're idea of civility is one that needs to be imposed onto people by authority, rather than something that develops among them, given the right conditions (which include moderation, this is not a "do not moderate" or "have no rules" post). Moreover "civility" is a concept that is in need of interpretation, especially when used to police something with it. That there's no possibility to discuss moderating action not only leads to there being no effective possible debate about the principles of moderation, it also means that who decides what is civil or not, in the end are only the moderators and providers, i.e. the authority.

That said, I will sometimes send messages asking a user to desist before a behaviour becomes problematic; sometimes I will send a 'soft warning', of which there is no record other than in (I assume) their PMs folder as part of the edit to or deletion of a message; I will give formal warnings with no penalty points attached, which therefore do not put anyone in greater threat of suspension of their account; I have not followed the directions about rapidly escalating the level of points for second and subsequent warnings that are in the instructions given to me and if I had many people here would have had longer suspensions that they have already had or would be on permanent bans. Please do not tell me that I exercise authoritarian, down-the-throat, policing.

Well, thanks for not being as authoritarian as apparently you'd be allowed to be, or even encouraged to. It's really not an example against there being a systematic issue with authoritarian board running here.
What's that part about the penalty points though? I read the rules (even though you insinuated I can't be bothered to) and it does not say anything about it. It does say though that people are banned "that present a danger to civil discourse." Are you telling us that this is determined, at least in theory, by a points system?

There is a button on the side of the screen marked members: click on that and there is a link to staff members and moderators that you can PM: the rules are stickied at the top of most subforums. An email contact to the publishers is in those rules. Knowledge might be imperfect, but I do not believe that you can claim that it is hidden.

I didn't claim the rules are hidden. I claim the workings of authority are intransparent. A totally different issue I am sure you understand perfectly well. Also: that the rules are public is a necessity even for the most arbitrary of despotic regimes (which I am not saying this forum is!!!), it's not an example for transparency at all. Pointing it out to me in this way, I have to say, is a little rude. I am not a child that needs to be pointed towards the rule sheet it just never want's to read. In fact apparently I am good enough at being civil or understanding of the rules, that If I am not totally mistaken, I have never been banned in my decade+ on this board.


The fact that specific acts of moderation have been repeated in this thread and elsewhere many times: I really don't see that further repetitions remaining on the board serves any purpose, and if they are responses that are left without context, because the question (as explained above) has been removed, leaving them on the board is pointless.

Well the thing is: you are very strict about this. There was no reason at all in my opinion for the policing that triggered my post. There's also a post of mine you deleted recently, that was merely a joke and had no real potential to actually trigger the 'no politics' rule in any meaningfull way. Of course you can be very much to the letter of the rule and find use cases that are very strict and than go by that example, but that's again a more authoritarian route.

I hope my response clarified a few things about my initial post.

I know that this too, has been a very critical post, so let me finish with something more positive:
thank you for doing moderation at all, I know it's a *** task very often, and even though I disagree with things, I do feel that inside the (IMO to narrow) interpretation of the rules, you are being very very consistent, and that you are sincere in your motives.
 
I know this post is probably gonna be deleted, but I'll try anyway.

Do the Admins sometimes go in an perform moderating tasks when AC gets too busy? Because, if they do that's part of the problem.
Then we have people who are not part of the forum trying to moderate the forum.
 
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I know this post is probably gonna be deleted, but I'll try anyway.

Do the Admins sometimes go in an perform moderating tasks when AC gets too busy? Because, if they do that's part of the problem.
Then we have people who are not part of the forum trying to moderate the forum.
I sometimes refer matters to them: I am not aware of them intervening otherwise.
 
Indeed, thanks for keeping it open.

Question is; is it strictly speaking necessary to delete every post that simply asks why something was done? Simply reply "Sorry, can't answer that", and leave it at that.
Or, you know, leave the posts where other posters have already explained that.

"Is it strictly speaking necessary?": no, but leaving up the question invites speculative replies or reporting of half remembered posts (now deleted, because I cannot perceive of a warning that would not trigger deletion of the post that leads to it). Given that, and the notion that people should be aware that the question cannot be answered, there seems no merit in leaving it. I think we all know that the fact that one person replies "sorry, can't answer that" will not always prevent others from trying to do so subsequently.
 
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Thank you for doing this. ..
In relation to your question about a deleted post, I will reply by PM for reasons that are, I would hope, obvious.

Where I used "you" in my replies, I meant it in a generalised sense, aware that this is a discussion being held in public: it was not directed at you, Rechtschreibfehler, in particular.

This bit definitely not only in reply to Rechtschreibfehler: if I am going to say it at all, I say it to all
I'm not sure to what extent I would be expected to share the points system, but here goes: When a formal warning seems appropriate, I choose from a list of categories under which it is recorded. That generates a boilerplate text as a message to the member involved, which I very rarely change but often append something to. It also suggests a number of penalty points (usually 1) to go on the member's 'record': sometimes an expiry date is automatically applied, I usually add it myself if not. In most cases the points tariff is able to be changed, some categories have it locked in.
It is accumulation of points that trigger suspensions: with the exception of extremes, single incidents do not trigger bans, and most times that I give a warning I do not know for sure whether it will result in a ban or not (to use a soccer analogy, if a foul deserves a yellow card, whether or not that player has a few yellow cards earlier in the season should not be a factor in the decision). Except for an extreme act, the type that I cannot believe that anyone thinks they have any expectation of "getting away with", a ban is never out of the blue for the recipient. Suspensions become longer when there is a greater number of unexpired points in someone's record.
I apply, admins might say mis-apply, the system to avoid the rapid accumulation of points: I have been sent a scale by which these point sanctions ought to be increased for second and subsequent offences (eg, 1 then 2 then 6) that I have only very rarely applied, and only in cases where there is clearly no intention to improve an attitude and the person is persistently disruptive to the extent that they are effectively just experimenting to see how much disruption they can cause before a permaban. And there is a threshhold of points that does trigger a permaban (as well as a few offences which would bring one about instantly).
I have probably said more about that than I am expected to, and cannot imagine that I will want to say more.

In answer to your points about interpretation: yes, all rules require interpretation, and every individual here has a different tipping point as to what is acceptable (and for many people, that tipping point varies greatly according to their past agreements/disagreements with the person making the comment): Mine may well be stricter than that used by many, but I strive to be consistent.
My "manifesto" is that Civility is compulsory primarily means that users should not be commenting negatively about other users except inasmuch as there is absolute confidence that banter is mutually welcomed and there is absolutely no malice intended. We are here to discuss cycling and (except in a few subforums) nothing else, so what is relevant is the cyclists/races/teams/etc, not each other, and not contentious (non-cycling) issues that the internet hosts myriad other locations to argue about. Anything that goes against that is not conducive to sensible respectful discussion, nor to an enjoyable and informative community . That might make it a bit 'vanilla' for some tastes, but I go back to my first bulletin board forays into internet discussions in the mid 1990s where, as a newbie, I was given the wise advice "If you wouldn't expect to say it to a large drunk man in a pub on a Friday night without getting punched, don't say it here."

As to the other matters in Reichschreibfehler's post, I can only invite you to address questions that are above my pay grade to community@futurenet.com.

And I repeat what I have often said before: I would very much not want to be the only moderator here, and invite others to put their names to the admins.
 
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Having been on both sides of this I think there's merit to having a thread like this when you have moderators who are also active posters. I've always thought that was one of the best things about this forum in comparison to some other forums I have used.

Having said that, this thread is not rewarding to deal with as a moderator, and AC is more forthcoming with explaining certain decisions than I was.
 
And I repeat what I have often said before: I would very much not want to be the only moderator here, and invite others to put their names to the admins.
Should we have a new "Call for Moderators" thread?

I would love to see a few folks step up and do some time as mods, especially folks who are consistently vocal on this thread. I've done a stint. Others have as well.

Not that anyone's asking me, but I'd be willing to step up again if a few others also help out. But let's get some more folks on the team here. If we all do a little...
 
Would you be expected to ban people, or could you stick to doing actually useful moderation work?
I guess you're expressing some feelings there, but it does bring up what I think is potentially friction against folks volunteering, which is the question "what does this job look like?"
  • What are the guidelines for mods? We aren't all gonna see things the same way.
  • What happens if the mods disagree on how to handle a situation?
  • How much time is useful for me to spend doing this?
  • Do we have coverage in varying time zones?
  • Etc...
Basically the answer at the time was "We'll take whatever time we can get". The rest was handled better back-channel. I guess my point is, if folks volunteer, this all gets explained, and you had (at the time) time to decline before committing.
 
Should we have a new "Call for Moderators" thread?

I would love to see a few folks step up and do some time as mods, especially folks who are consistently vocal on this thread. I've done a stint. Others have as well.

Not that anyone's asking me, but I'd be willing to step up again if a few others also help out. But let's get some more folks on the team here. If we all do a little...
Yes please, we definitely need some extra mods. I’m way too biased so wouldn’t be a good one, but the forum is in dire need of extra moderators. I think it’s way too much work for a single person too. A team of 4 would be good, also gives the possibility to discuss cases and see it from different point of views.
 
Yes please, we definitely need some extra mods. I’m way too biased so wouldn’t be a good one, but the forum is in dire need of extra moderators. I think it’s way too much work for a single person too. A team of 4 would be good, also gives the possibility to discuss cases and see it from different point of views.
Agree with your comments. But...everyone is biased in some way. Shouldn't be a blocker.

You can and will be biased toward teams, riders, and events. If you've been here a long time, you have your opinions about other posters. It's fine and normal. Bias in moderation decisions is a different thing, and not fine.

It's fairly easy to separate, but it's also a good exercise to see what kind of a poster one can be when one is trying to recognize and minimize that bias.

It's basically Jury Duty (here in the U.S.). The system recognizes that judgement of peers is better than authoritarian edicts, and that we all bring some bias to decisions. You do your best to push though and do the right thing.
 
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Compared to how it was ages ago, I'd recommend a clear hierarchy with AC in a position where he can veto (the calls of) all new mods. Better to secure coordination and alignment first and upfront, and then adjust/negotiate policies or standards of how to moderate after some time and an internal discussion. Yes, I also have an opinion about how that ought to be adjusted, but that's neither here nor there.
 
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Would you be expected to ban people, or could you stick to doing actually useful moderation work?
without looking into established procedures set forth by the administrator, there are a number of tools at your disposal. Sometimes entering a thread and simply giving a poster a heads up that they are taking a conversation off track, or knock it off (remember Susan anyone?) is an action of moderation that doesn't require banning. I am sure you can move and delete things without assigning points to them, but maybe you should sometimes if severe enough (we all know what severe looks like). If I am following the software of the forum, you simply assign warnings to people and the points take care of the rest. You can choose not to escalate anything.
 
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Compared to how it was ages ago, I'd recommend a clear hierarchy with AC in a position where he can veto (the calls of) all new mods. Better to secure coordination and alignment first and upfront, and then adjust/negotiate policies or standards of how to moderate after some time and an internal discussion. Yes, I also have an opinion about how that ought to be adjusted, but that's neither here nor there.
That's what admins typically do rather than moderators. Admins set policy. Moderators enforce it or provide feedback to the admin.
 
Compared to how it was ages ago, I'd recommend a clear hierarchy with AC in a position where he can veto (the calls of) all new mods. Better to secure coordination and alignment first and upfront, and then adjust/negotiate policies or standards of how to moderate after some time and an internal discussion. Yes, I also have an opinion about how that ought to be adjusted, but that's neither here nor there.
I wouldn't be proposing that. There is space for discussion for each in the area where reports come in. If there were other mods then I would suggest that (if action not urgent) the first responder makes a suggestion and the second responder acts in the light of what the first said (so having to justify themselves to another mod if disagreeing); if the first responder thinks immediate action is needed, they would leave an explanation of what they have done on that report file that other mods could take them to task over. I think such a system would soon give new mods confidence.
 
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Greetings all,

If you're a member of the forum with a proven record of helping support the Cycling News forum community and would like to try the mantle of Moderator on as well, please reply to this post or message me directly. This thread is solely intended for those volunteering for the Moderator role—any off-topic posts will be removed. Questions or concerns can be brought to me directly, or the community team: community@futurenet.com

Not everyone who volunteers can be accepted. We won't need a huge number of mods and the new mods will need to be able to work alongside our existing moderator as well.

Moderators play a key role in maintaining the health of the forum. Responsibilities include removing spam, ensuring adherence to community guidelines, and helping to foster a respectful and welcoming environment. As part of the moderation team, you'll work alongside others to bring in fresh perspectives and resolve disputes fairly. Our broader community team will also be available to provide support when needed.

If you're willing to help moderate the forums, just let me know!
Almost every regular poster has been banned over the past year. Would they be banned if they continued the same behaviour as previously if they were mods?
 

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