Excuses for the late post on this topic, been rather busy. It does deal with issues that were annoying me enough to want to make a few comments though.
1) A thank you to the moderators for their voluntary services. This is not to kiss ****, but because I genuinely appreciate the time you stick into it. I'm sure you make mistakes, I am sure you will be biased, as I sure hope you are human, but I am starting on the default assumption that you volunteered to make this place a more enjoyable one for all of us. That alone means I tend to cut you guys some serious slack, something you can remind me off when I pick up an infringement for something I feel I don't deserve (but probably did). I also assume that those that have stepped up to the plate are willing to learn and become better at it, and are able to admit to mistakes. So far, that certainly seems to be the case.
2) A thank you to the many posters who contribute without ever needing moderation. It's nice to see frequent examples of strong opinions and colourful posting personalities by posters who do not need baiting or kicking others to attract attention or to show "trumping" wit.
3) A belated thank you for the clinic. After its creation the tone and attitude in the remaining threads became much more to my liking. The topic division also seems to mean a poster/posting attitude division, and since I tend to hover in one more than the other, it improved my personal enjoyment of the forum tremendously. It would be nice if the posts in the clinic were as consistent for tone as the rest of the site, but the trolls and opinionated posters make that nigh impossible, so constructive posting by all who share the moderators hopes for the quality of the site. From a moderation point of view, good luck with that one!
Having said that
4) It might be cyclical to the beholder, but lately, to me, things appear to have become increasingly personal between a small section of prolific posters, and that hasn't done either one the forum any services. I'd argue that all of it is caused by poster/reader attitude, not caused by moderation as such, but moderation plays a role and thus influences how things evolve.
5) I do feel there are too few moderators and those present weren't covering the board 24/7, so adding an Australia office is a good one. I think ACF might feel wronged because mods weren't always on hand to calm things down before they spiralled out of control when ACF was at the receiving end, adding to a perception of "unfair" treatment. At the same time, ACF will get no sympathy from me for the recent "I'll dish it too then" attitude. It's one thing to know that taking "things too personal" is an issue, and being moderated seems to fall under that heading too, but you really got to learn to swallow at times, even if you have some valid points. Make a case, but don't make the case yet again another "personal" crusade, as it will attract differing opinions, and you don't always deal well with those if you feel passionate about them. There are several mods here trying to be very constructive in this thread with you, so get off your "the mods need to be burned down" tone, and work with the new terrain. AND accept that it won't be perfect all the time, but they all try to be, all the time.
6) The Forums could still do with more mods. People with a certain tempering style (not prolific posters per se, so maybe tricky to discover), known to be online a lot, and able to step in quickly before things take up a page and a half. Especially high profile stage threads could do with several mods "on hand" 24/7. I often bite my tongue until things really **** me off, but I have seen many situations go from bad to worse, and that is with several moderate posters making one reasonable request after another to tone things down ignored by those who couldn't care less. Thankfully, often an appeal to sensibilities, a simple "guys, cool it, last warning" post, is enough to get things back on topic, BEFORE any real modding needs to take place. But without it being anyone's fault, mods are not always present to do that. It doesn't always help that the one who is is also involved as a regular poster. Maybe mods should have a way to differentiate a post as a mod, and a post as a poster.
7) The "read this" pinned thread is totally inadequate as a tool for reminding people how to post, and how not too. I have experiences with sites that do it far more effective, and it's something that ought to be addressed by the site. You set the rules/tone at the start of a posting career. It's hard to turn the clock back after that. The first post someone makes should make it very clear the rules are people signing up too. A simple/brief reminder should be part of the very page I am working on now [the form to make a new post]. And maybe an occasional reminder to those that get flagged a lot.
8) There are certainly long-standing posters who get away with more than others, although I have the impression that this is addressed to some extent as an acknowledged issue by the mods. The trick here is that context is all, and sorry ACF, I don't think you are always the best judge to get a "fair reading" of the situation, especially not when you are in the thick of it. There are some posters who might be having valid points too, but have a way with presenting those that actually inflame situations, so much that the line between "discussing" and "baiting" can become very thin indeed. I guess it will be hard to find people who post frequently who are not seen as part of one camp or another, but ideally mods would have a certain natural standing here, and a simple appeal to courtesy and common sense would be taken as enough encouragement to take the communal heat out of a situation, rather than having to point at the badge and sanctions.
9) I know how hard it is myself as I am sure I fail this test often, but sometimes it would help if posters wouldn't rise to every bait thrown in their direction. EVEN if you are right, don't try to have the last word, and actually let a stupid point made against you stand, especially if you have protested it already. Trust that it will be plain to others who is the **** in that situation. I know how hard it is not to reply to each new stupid insult that comes your way, but sometimes you can only show who is the wiser by actually being the wiser one, and walking away (and report where appropriate if you feel inclined).
10) Trust the mods to work for the greater good rather than themselves, and work with them so they can be more effective and just enjoy the forum too, instead of having to "work" here. Don't quote trolls, try to stop others from responding to them. Try to stay on topic. If you veer off topic, do not posts absolute no-no's (sport results, etc), and you notice your discussion is becoming THE BULK of the posts, STOP. Sometimes when I feel I have gone to far off topic, or too frequent, I try to add a post that is on topic, just to make the point I am not trying to derail the thread, but judged it to be added "value" to some. I think we all agree that some off topic avenues are part of the natural flow, and it's all down to "degree" most of the time. When you have four posters asking you to stop it, it's probably time to do it without whining about it for another 3 pages.
11) Accept the occasional finger slap instead of making a big deal about it. If you have points, raise them (you did ACF), but don't drone on about it as if your situation is unique and the end of the internet as we know it, and it all revolves around you. Especially not if you fully admit you broke the rules that you are being punished for (you did). In the end you weaken your points, rather than strengthen them.
12) Assume that because you feel modding is uneven handed, you really don't know, as most of it probably happens well outside your view, and there will be things (PMs, etc) you simply aren't privy too. Just because it looks "the same" to you, it, far more likely, is not even vaguely equal at all. Just because jumping to conclusions is the norm on the intertubes, you don't have to make it your own attitude.
Sorry for the long one, and the late one, but it will have been apparent to some I was getting a bit annoyed with posting behaviours by some recently (ACF included, but certainly not exclusively as folk were prodding for a response too). This seemed to be the place to vent, rather than keep it bottled up and start another thread in a week or so. I also felt that I was referenced in this thread without being actually named, but that might just be my wrong assumption.