ULTEGRA DI2 Locked and not working

Nov 21, 2020
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Hello everyone, I have been surfing around in this forum to find a solution and got nothing, I hope anyone can help me because I don't know what to do.

View: https://youtu.be/6lTBdzKr_0o


My bike uses ULTEGRA DI2 shifters. I fell in the road and the shifting got into recovery mode, usually you get out of there by pressing the reset button for 5 or more seconds, but nothing happened. I took it to several experts and they do not know what it can be. My shifting is locked and cannot move it at all and the cables are find (not broken) and the computer says everything is fine, it has battery and the mechanics I took my bike to do not know what to do.

Any help? Thanks in advance. I can send videos and such.
 
Last edited:
Nov 21, 2020
2
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New (weird) Update:

A new "beeping" sound started when, while the battery was charging (I don't know if this is related), I pressed the right swift (the one that doesn't work). A new video of the Shimano Ultegra Di2 mystery, btw on 00:13 I receive an email and it sounds, just ignore that:

The beeping sound:
View: https://www.youtube.com/watch?v=aMUBCckjXVM


After that it is not working either.
 
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