Cannot Read Articles Despite Having PAID

[houtdffan]

I signed up early this year and have been able to read articles. However, just now, I am not being allowed to read articles.

Please fix or provide a refund

 

[houtdffan]

I was charged on February 3. 24 hours to restore access or I will be initiating a credit card chargeback for services not fulfilled

 

[laura.weislo]

I read the article titled "Can't Read Articles Despite Having PAID" which I paid for, but I cannot read it. It is still alerting me of content updates. I have tried clearing my browser's cache and cookie history, as well as restarting my phone - all to no avail. It appears that there is a problem with how this particular app works on my device. Must know how to fix your exam error with this wonderful. Dissertation Guru

Please direct questions regarding your Cyclingnews digital subscription to +44 (0) 330 333 1125 Monday to Friday 9am to 5pm (UK time), or email contact@magazinesdirect.com

 

[PeterB]

Please direct questions regarding your Cyclingnews digital subscription to +44 (0) 330 333 1125 Monday to Friday 9am to 5pm (UK time), or email contact@magazinesdirect.com

It's quite noteworthy and sad that the only forum user to whom a real forum admin ever responds is a spam bot..!

 

[Cookster15]

Accessing some articles on my phone has become unbelievably frustrating. Tried to read this article:

https://www.cyclingnews.com/features/i-race-on-instinct-and-im-not-going-to-change-tadej-pogacar-interview/

A stupid Zwift add gets stuck on my screen then I am presented with the dumb login which should not be required if the software recognised your IP address.

So the only way we can have this looked into is by emailing to a UK address?? Ridiculous.

 

[RedheadDane]

Honestly, the way I see it, there are basically three ways of having paywall content.

1: The best way. What VeloNews does; certain articles are clearly marked as being for paying readers only.

2: The middle ground. What CyclingTips does; it's possible to leave an article without having it count as using one of your free articles. It actually resets! (Though, I guess the ideal would be if the "You have [X number] articles left this month" appeared all the time.)

3: The worst way. What Cyclingnews does; accidentally clicking a link counts as a read article, and it doesn't necessarily reset.