Franklin said:
This is a bit of a long excerpt from
Indiana University about trolling. Sorry if something similar has been posted up somewhere else, but it seemed appropriate here:
In email discussion lists, online forums, and Usenet newsgroups, a
troll is not a grumpy monster that lives beneath a bridge accosting passers-by, but rather a provocative posting intended to produce a large volume of frivolous responses ... The content of a troll posting generally falls into one of several categories. It may consist of an apparently foolish contradiction of common knowledge, a deliberately offensive insult to the readers of a newsgroup or mailing list, or a broad request for trivial follow-up postings ...
People post such messages to get attention, to disrupt discussion, and to make trouble.
The best response to a troll is no response. If you post a follow-up message, you are contributing to the resulting clamor and most likely delighting the troller. Before posting a response, consider the following questions:
•Have responses already been posted by others?
•Will my post add any information that others are not likely to be aware of already?
•Is the issue resolvable, or will discussion turn into name-calling?
•Should I send private email instead of posting publicly?
•Will I later regret the contents of what I am posting?
Please deal with trolls constructively, and do not participate in trolling. You will help make mailing lists and online forums much more enjoyable venues for discussion