Welcome to the forum and best wishes for the future. We can learn more efficiently when we share our experiences with one another. Debris buildup between the shift housing and the shift cable, kinks in the cable or housing, or worn-out housing are all common causes of sluggish and reluctant shifts. As previously mentioned, check that your derailleur, hanger, cassette, and wheel are all securely fastened. Hard shift conditions are more likely to occur in vehicles that are operating with worn-out or contaminated fluid or have a low level of transmission fluid. The transmission's inadequate lubrication can result in a number of issues, including hard shifting. You can also find a lot of solutions online; I hope you find one.