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PETER BENNETT, VICE PRESIDENT, WHISTLEBLOWERS AUSTRALIA: I think it's been terrible. It's...it's an abomination. Any organisation that is set up with statutory obligations to actually investigate a matter and has handled it as badly as the Australian Sports Commission has handled this should be reviewed.
QUENTIN MCDERMOTT: Months after she first went to the authorities, lawyers acting on behalf of Athletics Australia and the Australian Olympic Committee finally began a formal review of the evidence. They were the fourth and fifth sporting bodies to get involved.
SIMON ALLOTSON, CEO, ATHLETICS AUSTRALIA: And we do that through an independent process. That's in the best interests of the athlete but also in the best interests of the organisation and the sport.
QUENTIN MCDERMOTT: But the Australian Sports Commission wasn't making the job easy. Athletics Australia's lawyer, with a note of desperation, wrote to Clews's solicitor, "It's apparent that I am not in possession of many of the documents that your client says she previously provided to the ASC."
GAYELENE CLEWS: In the end, despite the fact that I'd handed them over five times, I had to hand them over a sixth time so that Athletics Australia could get the matter dealt with.
QUENTIN MCDERMOTT: Clews says she's content with the way Athletics Australia handled the matter but is highly critical of the Sports Commission's inquiry.
How would you characterise this investigation?
GAYELENE CLEWS: An absolute shambles. Severely incompetent. The number of people who were involved in it, you know, middle-management people who were involved in it in one way, shape or form, I don't think they should've been. I think that this should've been dealt with by the heads of the organisation and I think it was a serious enough matter for it to warrant their attention.
QUENTIN MCDERMOTT: She has told us it was a shambles.
SENATOR ROD KEMP: Mmm.
QUENTIN MCDERMOTT: Now, she's right, isn't she?
SENATOR ROD KEMP: Well, I'm faced with, as I understand it, a full audit by the Australian Government Solicitor, which has ticked off the processes. Now, uh...this particular person may...have complaints and concerns, but as I said, the processes that were followed, my understanding is that the Australian Government Solicitor conducted a full audit and gave them a tick.
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