auscyclefan94 said:
Another point I have to make is the reporting system. How does that work? Is it easy for mods to find the reported posts because I partially made the comment you quoted because when reporting is done nothing seems to really happen.
I am not saying your are partial, but are you going to trust a poster like myself who goes against the general trend of opinions who initiates some heated debates or someone who goes with the general flow of debates and goes with the majority who doesn't really stand out? You may not consciously be partial when observing who is right but subconsciously when a debate becomes heated, subconsciously any moderator would become at s least slightly partial based on their opnions of the the posters character and where they stand on general issues in comparison to myself for example.
"Reporting a post" means all mods get an email in their inbox. Mods go online to check the post in question, and assess it. These days that happens usually within minutes of the claim made, if mods are unavailable it can take a bit longer. The first mod on the scene tends to deal with it, or consults other mods if the situation warrants it.
The vast majority of complaints result in some action. Edited posts, deleted posts, public warnings, PMs. Sometimes no action is taken, either because we didn't think the claim was valid, or the situation wasn't severe enough. In the last case, it does stay in the back of our minds though, as we monitor and asses future posts by the same people.
I have frequently given you feedback on reports you made, even if it was simply to say thanks you for reports, whenever I had time to do so, and especially if immediate action wasn't easily visible. Many people can attest that I get back to them after a report has been made, although the system we have to work with makes that a very labour intensive process. I think it is important, I try my best to do it when I can.
I even have contacted you a few times before you made any reports, just to see how certain posts appeared to you. Over the last few weeks time has been in short supply for the mods, as you will be aware of, so the reporting back has been a bit less than I'd like it to be. We have new mods now, so hopefully the time to do more aftercare is back as well.
So "nothing seems to happen" is a pretty outlandish claim, from where I am standing ACF.
What you might not like, is that we don't always take your pov about a situation as the one to run with. We do make up our own minds if you are right or not, and if a situation or a single posts warrants the action you called for. Our judgement is sometimes in agreement with you, at times we disagree. We are not in a position to spend half our lives arguing each and every judgement call.
So there will be times when a report by you will appear to you as being ignored, especially when we also don't have time to give you feedback. I am sure
some of your reports are ignored as "not being bad enough to go become all formal about". To say that "nothing seems to happen", after the totality of direct actions by the mods that I can trace to a report by you -heck, even the sheer number of interactions that you and I have had over the last months-, is a bit surprising to hear.
In reality, just all mods who were online around the time of the report will have had a look at your reports. We do that regardless of who makes the complaint, as we cannot tell what is happening without checking it out further. We tend to assume the worst when we go in. Several of us put day jobs and family to the side to log in and have a quick look,
within minutes, whenever we can.
I have no idea where you get the impression from that we would treat you with less sympathy than others. If anything, given the times I have jumped in and made a case for you and your grievances, I would say the opposite is actually much much easier to argue.
To be frank, I have a hard time rhyming your accusations of partiality regarding you and your posts with the time and attention I, and other mods, have given them.
In all honesty, if you are this unappreciative of the time and ears I have given you, do you think posts like this are persuaders to keep doing that? [and no, that doesn't mean i will ignore your reports from now on, I don't tick that way].
There have also been plenty of long backroom discussions about issues you raised here or through posts.
A small side note, if you think that the new mods are here as an answer to a call initiated by you, you are dead wrong. Nor are you the rebel we have problems with, and wish folk were less animated, or whatever it is. You are a valued and prolific contributor, we were even discussing if your 10,000th post should be marked in some way.
I suspect we are a hell of a lot more appreciative, impartial and egalitarian than some people have in their heads.